{"id":798714,"date":"2019-07-17T23:59:00","date_gmt":"2019-07-17T23:59:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/5-surekli-geri-bildirim-kulturu-olusturmak-icin-ipuclari\/"},"modified":"2019-07-17T23:59:00","modified_gmt":"2019-07-17T23:59:00","slug":"5-surekli-geri-bildirim-kulturu-olusturmak-icin-ipuclari","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/tr\/5-surekli-geri-bildirim-kulturu-olusturmak-icin-ipuclari\/","title":{"rendered":"5 S\u00fcrekli geri bildirim k\u00fclt\u00fcr\u00fc olu\u015fturmak i\u00e7in ipu\u00e7lar\u0131"},"content":{"rendered":"

Geri bildirim, kurulu\u015flar\u0131n verimlili\u011finin art\u0131r\u0131lmas\u0131nda \u00f6nemli bir rol oynar. Geleneksel i\u015f yapma y\u00f6ntemlerine g\u00f6re, <\/span>
\n geri bildirim<\/span>
\n<\/a> sadece y\u0131ll\u0131k performans de\u011ferlendirmesi s\u0131ras\u0131nda verilmelidir. <\/span> <\/p>\n

Bununla birlikte, kurulu\u015flar geleneksel olmaktan \u00e7ok uzakla\u015ft\u0131, daha ak\u0131ll\u0131 \u00e7al\u0131\u015fma y\u00f6ntemlerini benimsiyorlar ve geri bildirim art\u0131k y\u0131ll\u0131k bir mesele de\u011fil. Sa\u011flanmas\u0131 <\/span>
\n s\u00fcrekli geri bildirim<\/span>
\n<\/a> etkili ve faydal\u0131 oldu\u011fu kan\u0131tlanm\u0131\u015ft\u0131r. <\/span> <\/p>\n

Performansta bir d\u00fc\u015f\u00fc\u015f varsa bunun derhal tespit edilmesi ve iletilmesi gerekir. Y\u0131ll\u0131k de\u011ferlendirme s\u00fcrecine kadar beklemeyi planl\u0131yorsan\u0131z, \u00e7al\u0131\u015fan\u0131n performans\u0131n\u0131 iyile\u015ftirmek i\u00e7in herhangi bir rehberlik veya d\u00fczeltici \u00f6nlem vermek i\u00e7in esasen \u00e7ok ge\u00e7 olacakt\u0131r. <\/span><\/p>\n

D\u00fc\u015f\u00fck performans veya \u00fcretkenlikteki d\u00fc\u015f\u00fc\u015f nedeniyle sadece \u00e7al\u0131\u015fan de\u011fil, kurum da i\u015f kaybeder. Benzer \u015fekilde, ola\u011fan\u00fcst\u00fc performanslar\u0131n\u0131 peki\u015ftirmek i\u00e7in \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131 da do\u011fru zamanda takdir edin. <\/span><\/p>\n

Bu an ka\u00e7\u0131r\u0131l\u0131rsa, \u00e7al\u0131\u015fanlar\u0131n iyi performanslar\u0131n\u0131 s\u00fcrd\u00fcrmek i\u00e7in motivasyonlar\u0131n\u0131 kaybetme olas\u0131l\u0131\u011f\u0131 y\u00fcksektir. Kurulu\u015flar rakiplerini alt etmek istiyorlarsa, s\u00fcrekli geri bildirim k\u00fclt\u00fcr\u00fcn\u00fc s\u00fcrd\u00fcrmeleri gerekir. <\/span><\/p>\n

\u0130\u015fte bu sanatta ustala\u015fman\u0131za ve s\u00fcrekli geri bildirim k\u00fclt\u00fcr\u00fcn\u00fc te\u015fvik etmenize yard\u0131mc\u0131 olacak 5 ipucu. <\/span><\/p>\n

S\u00fcrekli geri bildirim k\u00fclt\u00fcr\u00fc olu\u015fturmak i\u00e7in 5 ipucu<\/b><\/h2>\n
    \n
  1. \n

    Misyon, vizyon ve hedeflerin a\u00e7\u0131k bir \u015fekilde iletilmesi <\/b><\/h4>\n<\/li>\n<\/ol>\n

    Liderlik olarak \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131n kurumun misyon, vizyon ve hedeflerinin fark\u0131nda olmas\u0131 \u00f6nemlidir. Bunun i\u00e7in \u00f6ncelikle kusursuz bir plana sahip olman\u0131z gerekir. Plan\u0131 form\u00fcle ettikten sonra bunu kurulu\u015funuzdaki herkese iletmeniz gerekir. <\/span><\/p>\n

    Ard\u0131ndan, bug\u00fcn nerede durdu\u011funuzu ve gelecekte kendinizi nerede g\u00f6rmek istedi\u011finizi anlaman\u0131z gerekir- <\/span>
    \n bo\u015fluk anali\u0307zi\u0307<\/span>
    \n<\/a>. Bu a\u00e7\u0131kl\u0131k ve \u015feffafl\u0131k, \u00e7al\u0131\u015fan\u0131n kurumun de\u011ferlerine daha ba\u011fl\u0131 olmas\u0131na yard\u0131mc\u0131 olacakt\u0131r. <\/span><\/p>\n

    Netlik sa\u011fland\u0131ktan sonra keskin bir g\u00f6zlemci olman\u0131z gerekir; herhangi bir sapma fark etti\u011finizde \u00e7al\u0131\u015fanlara geri bildirimde bulunman\u0131z gerekecektir. L\u00fctfen bunun tek seferlik bir s\u00fcre\u00e7 olmad\u0131\u011f\u0131n\u0131 ve her zaman izlenmesi gerekti\u011fini unutmay\u0131n. S\u00fcrekli geri bildirim vererek \u00e7al\u0131\u015fanlar kurumsal hedefler do\u011frultusunda yeniden hizalanabilir. <\/span><\/p>\n

      \n
    1. \n

      S\u00fcrecin amac\u0131n\u0131 anlamak<\/b><\/h4>\n<\/li>\n<\/ol>\n

      Bir \u015feyi d\u00fczenli olarak uygulamak i\u00e7in \u00f6ncelikle s\u00fcreci anlaman\u0131z gerekir; geri bildirimin esasen \u00e7al\u0131\u015fanlar\u0131n kendilerini geli\u015ftirmelerine ve \u00fcretkenliklerini art\u0131rmalar\u0131na yard\u0131mc\u0131 oldu\u011funu anlaman\u0131z gerekir. Ancak \u00e7al\u0131\u015fanlar\u0131n da kendilerine geri bildirim sa\u011fland\u0131\u011f\u0131nda bunu uygulamalar\u0131 gerekti\u011fini anlamalar\u0131 gerekir. <\/span><\/p>\n

      S\u00fcrekli geri bildirim sadece tek y\u00f6nl\u00fc olmak zorunda de\u011fildir – y\u00f6neticilerden ekiplerine. Geri bildirim bir monolog de\u011fil, bir diyalog olmal\u0131d\u0131r; \u00e7al\u0131\u015fanlar y\u00f6neticileriyle ileti\u015fim kurmakta kendilerini \u00f6zg\u00fcr hissetmelidir, b\u00f6ylece y\u00f6neticiler performanstaki d\u00fc\u015f\u00fc\u015f\u00fcn olas\u0131 nedenlerini belirleyebilir ve d\u00fczeltici \u00f6nlemler alabilir. <\/span><\/p>\n

      \u00c7al\u0131\u015fanlar\u0131n\u0131za endi\u015felerini dile getirmeleri i\u00e7in f\u0131rsatlar sa\u011flamal\u0131s\u0131n\u0131z E\u011fer \u00e7al\u0131\u015fanlar fikirlerinin \u00f6nemli olmad\u0131\u011f\u0131n\u0131 d\u00fc\u015f\u00fcn\u00fcrlerse kurumda kalmak istemeyeceklerdir. Kurumdaki liderlik, \u00e7al\u0131\u015fanlar\u0131ndan gelen geri bildirimlere a\u00e7\u0131k olmal\u0131d\u0131r. <\/span><\/p>\n

        \n
      1. \n

        Geri bildirim sa\u011flamak i\u00e7in gerekli kanallar\u0131\/ara\u00e7lar\u0131 sa\u011flay\u0131n<\/b><\/h4>\n<\/li>\n<\/ol>\n

        Geri bildirim g\u00f6ndermek ve almak i\u00e7in do\u011fru kanallar\u0131 se\u00e7ti\u011finizden emin olun. Baz\u0131 \u00e7al\u0131\u015fanlar bire bir oturum olmadan yaz\u0131l\u0131 geri bildirim almakta rahatt\u0131r ve baz\u0131lar\u0131 da ikincisini tercih eder. Her \u015fey ki\u015fiye ve konfor seviyesine ba\u011fl\u0131d\u0131r. <\/span><\/p>\n

        G\u00fcn\u00fcm\u00fczde \u00e7o\u011fu kurulu\u015f, bireysel oturumlar\u0131n yan\u0131 s\u0131ra grup geri bildirim oturumlar\u0131 da d\u00fczenlemektedir. \u00c7al\u0131\u015fanlar\u0131n geri bildirimlerini bireysel olarak payla\u015fmak yerine bir grup i\u00e7inde payla\u015f\u0131rken kendilerini rahat hissettikleri zamanlar vard\u0131r.<\/span><\/p>\n

        Ayr\u0131ca, bir \u00e7al\u0131\u015fan\u0131n anketi doldurarak geri bildirimlerini g\u00f6nderebilece\u011fi ve y\u00f6neticilerin ekip \u00fcyeleri i\u00e7in ayn\u0131s\u0131n\u0131 yapabilece\u011fi bir \u00e7al\u0131\u015fan geri bildirim anketi tasarlayabilirsiniz. Belirli ara\u00e7lar\u0131n ve yaz\u0131l\u0131mlar\u0131n kullan\u0131lmas\u0131 s\u00fcreci daha ak\u0131c\u0131 hale getirir ve bir kurulu\u015f bu \u015fekilde elde edilen verilerin kayd\u0131n\u0131 tutabilir.<\/span><\/p>\n

          \n
        1. \n

          \u00c7al\u0131\u015fanlar\u0131n\u0131z\u0131n geri bildirime kar\u015f\u0131 sorumlu oldu\u011fundan emin olun<\/b><\/h4>\n<\/li>\n<\/ol>\n

          Liderlik olarak kurulu\u015funuzdaki s\u00fcreci iyile\u015ftirmek i\u00e7in \u00e7aba sarf ediyorsan\u0131z, kurulu\u015funuzdaki her \u00e7al\u0131\u015fan\u0131n s\u00fcrecin fark\u0131nda olmas\u0131 ve s\u00fcrece kar\u015f\u0131 sorumlu hissetmesi gerekir. Geri bildirimin \u00f6nemli olmas\u0131n\u0131n ve i\u015f s\u00fcrecinin bir par\u00e7as\u0131 olmas\u0131 gerekmesinin bir nedeni vard\u0131r. <\/span><\/p>\n

          Bu geri bildirim sisteminin nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131 bilmeleri ve anlamalar\u0131 ve kurulu\u015fun toplam i\u015flevselli\u011fine ne gibi de\u011fi\u015fiklikler getirebilece\u011fini bilmeleri gerekir. Tutarl\u0131l\u0131\u011f\u0131 koruyun, d\u00fcr\u00fcst geri bildirimde bulunun, bu geri bildirimlere zaman\u0131nda yan\u0131t verin ve bunun kurulu\u015funuzu nas\u0131l daha iyi hale getirdi\u011fini g\u00f6r\u00fcn. <\/span><\/p>\n

            \n
          1. \n

            \u00c7al\u0131\u015fanlar\u0131n\u0131z\u0131 s\u00fcrekli geri bildirimin \u00f6nemi konusunda bilin\u00e7lendirin <\/b><\/h4>\n<\/li>\n<\/ol>\n

            Uygulad\u0131\u011f\u0131n\u0131z de\u011fi\u015fikliklere uyum sa\u011flamalar\u0131 i\u00e7in \u00e7al\u0131\u015fanlar\u0131n\u0131za zaman vermeniz gayet do\u011fald\u0131r, onlardan her \u015feyi bilmelerini ve bir gecede de\u011fi\u015fikliklere uyum sa\u011flamalar\u0131n\u0131 bekleyemezsiniz. Bu de\u011fi\u015fikliklere al\u0131\u015fmalar\u0131 i\u00e7in biraz zamana ihtiya\u00e7lar\u0131 olacakt\u0131r. <\/span><\/p>\n

            Bu nedenle y\u00f6neticilerinizi e\u011fitmeniz gerekir ki onlar da ekip \u00fcyelerini s\u00fcrekli geri bildirimin \u00f6nemi konusunda e\u011fitebilsinler. Posta odas\u0131ndan CEO’nun odas\u0131na kadar t\u00fcm departmanlar\u0131 bu e\u011fitime dahil edin. <\/span><\/p>\n

            Bu s\u00fcre\u00e7 ba\u015far\u0131l\u0131 bir \u015fekilde uyguland\u0131\u011f\u0131nda \u00e7al\u0131\u015fanlarda \u00f6nemli de\u011fi\u015fiklikler meydana getirebilir. Geri bildirimin her zaman olumlu olmayaca\u011f\u0131n\u0131, zaman zaman sizi rahats\u0131z edece\u011fini unutmay\u0131n, ancak bu \u015fekilde g\u00fc\u00e7l\u00fc ve zay\u0131f y\u00f6nlerinizi belirleyebilir ve bunlar\u0131 geli\u015ftirmek i\u00e7in do\u011fru y\u00f6nde \u00e7al\u0131\u015fabilirsiniz. <\/span><\/p>\n

            QuestionPro Workforce<\/em>, kurulu\u015flar\u0131n i\u015fyeri k\u00fclt\u00fcrlerini ve insan s\u00fcre\u00e7lerini de\u011ferlendirmelerine yard\u0131mc\u0131 olur. \u015eimdi kaydolun ve \u00f6l\u00e7\u00fcm yapmaya ba\u015flay\u0131n.<\/p>\n

            \u00dccretsiz bir hesap olu\u015fturun<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

            Geri bildirim, kurulu\u015flar\u0131n verimlili\u011finin art\u0131r\u0131lmas\u0131nda \u00f6nemli bir rol oynar. Geleneksel i\u015f yapma y\u00f6ntemlerine g\u00f6re, geri bildirim sadece y\u0131ll\u0131k performans de\u011ferlendirmesi […]<\/p>\n","protected":false},"author":86,"featured_media":663843,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1162],"tags":[],"class_list":{"0":"post-798714","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-is-gucu-tr","8":"entry"},"yoast_head":"\n5 S\u00fcrekli geri bildirim k\u00fclt\u00fcr\u00fc olu\u015fturmak i\u00e7in ipu\u00e7lar\u0131 | QuestionPro<\/title>\n<meta name=\"description\" content=\"Geri bildirim, kurulu\u015flar\u0131n verimlili\u011finin art\u0131r\u0131lmas\u0131nda \u00f6nemli bir rol oynar. 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