To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some enhancements we are working on that will be released for our users in March.
Plan your research with these features and collect better insights to make smarter decisions.
Survey
Shareable folders for the media library
We are adding folder support for media library files for easier management. Folders and files will also be shareable across the organization. This will help keep media files organized and consistent and avoid duplication of files in each account.
We are improving the user experience of the Teams functionality in order to provide a consistent experience across the entire platform.
Communities
We are revamping the user experience for Member Modules within Communities. The new UI will make it easier for users to navigate through and find similar features clubbed together under the left navigation panel.
We are enhancing the login experience for both the old and new login pages. Basically, we are limiting the number of unsuccessful login attempts made by the user. At maximum, the user is allowed to have 6 consecutive unsuccessful attempts and post that the user needs to reset the password in order to regain access to the community.
Workforce
We are enhancing the system by which workforce users will be able to integrate with various HRIS platforms which can update the roster in real-time or schedule based which can help in distributing the survey based on certain events (like onboarding, and exit) in real-time.
Customer Experience
With this feature, multiple push metrics reports scheduling along with manager selection will be supported. Additional schedulers like monthly, bi-weekly, quarterly, bi-monthly, etc will be provided. All the dashboard widgets will be available in the push metrics reports.
CX Reputation
Inclusion of more filters in exported dashboard
With this enhancement, the additional filters selected before downloading the dashboard will also be added to the exported file post-download.
Other bug fixes and enhancements
Surveys
- SA-10644: Fixing error in ET time setting for “Close date and time” feature within Surveys.
- SA-10389: Fixing the issue with column text not showing within the survey PDF.
- SA-10687: Fixing the issue with the recycle bin count post-emptying the recycle bin.
- SA-10802: Fixing the issue with embedded video playback on iPhone (Mobile browsers)
Communities
- CM-2993: Fixing the issue where enumeration of email is possible.
- CM-3000: Fixing the issue where the duplicate response was received for the member.
- CM-2932: Fixing the issue where the difference in the Completed count for a project and the survey is present.
Workforce
- WF-3067: Updating pagination on the sent history tab.
- WF-3044: Fixing issues with the survey listing page time zone.
- WF-3022: Fixing issues with 360 invitation criteria filter.
- WF-2988: Update Driver Analysis to the widget in the dashboard.
CX
- CX-2504: Fixing Excel report download for Disposition Metrics.
CX Reputation
- Fixing delete notifications popup.
- Fixing notifications logs displaying data of other accounts.
- Fixing the Trustpilot integration reload issue.
- Fixing the reviews screen getting stretched.
- Fixing the navigation bar distortion issue.
- Fixing Reviews screen breaking for certain screen sizes.
- Fixing reviews not getting translated in all the languages available in the translate dropdown.
- Fixing Sentiment Analysis report to include neutral sentiment count.
- Fixing the display issue of sentiment analysis filters in the more filters dropdown.
We’re as excited as you are to see how our products offer a better experience to your respondents, customers, and employees!
As always, we’d love to hear your experiences and suggestions at [email protected].
