To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some enhancements we are working on that will be released for our users in November.
Plan your research with these features and collect better insights to make smarter decisions.
Surveys
Ability to update custom variables for the offline app
We had the ability to update custom variables for a device from the web app. We have now built support to update custom variables right from the device with the offline app even if it was not set up from the web app when syncing
Communities
In Phase 4, we’ve added the ability to permanently delete badges. Once deleted, they cannot be recovered in the future. This means allowing for a cleaner and more organized experience in case the badge(s) are no longer required.
Workforce
Similar to Survey Mapping, add the option to add Benchmark in the portal, under account settings.
Admins can make global benchmarks.
Users will be able to share surveys from folders without sharing the whole folder. Access rights for surveys remain the same as those defined for roles.
AHRQ Survey Frameworks
To add a tab in the popup to navigate between workforce and PSG. Which will be visible only to PSG license customers.
Customer Experience
We have added an option to download the CX dashboard in PDF. It is present under the download icon on the CX dashboard. You can choose the dashboards that you want to download from the available dashboards and download them as PDF.
By using this option, dashboard users can lock/stick the filters section present on the dashboard. It can be done using the lock icon added to the dashboard. Once locked, the filters section will not move along with the dashboard scroll movement.
Other bug fixes and enhancements
Workforce
- WF-3414: Fixing issue with Information Label and text issue in 360 sections.
- WF-3446: Fixing issue with dashboard description.
- WF-3474: Fixing Heatmap widget not showing data client-specific issue.
- WF-3461: Fixing issue with Scorecard on hover.
- WF-3426: Fixing issue with anonymity in PDF report.
- WF-3454: Fixing issue with add widget validation.
- WF-3478: Fixing the issue with AHRQ settings not getting copied in the copy survey.
Customer Experience
- CX-2973: Fixing an issue where the cross tab widget is not publishing data
- CX-2648: Fixing the issue related to the heatmap and priority matrix showing incorrect questions for NPS/CSAT score models
- CX-2714: Fixing an issue with the Email engagement API’s performance
- CX-2881: Fixing the issue of link expiry not working for link generated using Get Survey URL API
We’re as excited as you are to see how our products offer a better experience to your respondents, customers, and employees!
As always, we’d love to hear your experiences and suggestions at [email protected].
