Tuesday Morning CX Thoughts – Trapping Your Customers
Automatic renewal and CX Some people go to work every morning, I’m one of the fortunate ones who gets to […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
In case you missed it – CX: Theory vs Execution sneak peek
You weren’t able to join us on our CX webinar last week, or had to rush out for a meeting? […]
Retail audit: What it is, types & tips
There are still many stores that don’t know what a shop retail audit is and don’t review or make a […]
Tuesday Morning CX Thoughts – After Labor Day
Goodbye summer! With Labor Day Weekend behind us, many feel that summer is ‘unofficially’ over as well. While many schools […]
User Persona: What it is, tips & examples.
Find out what a user persona is and how it can help you get a trustworthy and realistic picture of […]
