Tuesday Morning CX Thoughts – Is there only one CX winner?
Return of vacation This week I’m writing from a remote location while taking some time off. While I have had […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Tuesday Morning CX Thoughts – Why Would You Live There?
Defining our destination I have a question that still rings in my mind that was asked of the very first […]
Tuesday Morning CX Thoughts – Dog Days Of Summer
Discovering the unknown In my youth, I spent the summer months visiting my grandparents in New Jersey where I first […]
Tuesday Morning CX Thoughts – Shifting C-Xpectations
Building that relationship I’m very fortunate to have worked across so many different and varied industries in my career. From […]
Tuesday Morning CX Thoughts – The Promotion
Some stories stick with you Like many, I had my first taste of a vacation and what it might be […]
