Strategic customer engagement is key to better ROI
Recently the small business marketing world has been buzzing with the importance of retention platforms for small business growth. With […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
5 reasons why online survey software tools are a must have for startups
Over the last few years, online survey software tools have deeply penetrated the Indian market. While several startups have to […]
Shopping on the Move – Reaching out to Mobile Traveler’s at Metro Stations in India
As I exit the metro station on Saturday after an exhilarating and demanding work week, all I want to do […]
Why Should I Use Customer Experience Management Software?
Customer Experience Management Software If you are one of those asking this question about Customer Experience Management Software, then just for […]
5 simple steps to plan a 360 degree customer feedback survey
With the emergence of DIY survey platforms like QuestionPro, many businesses who had otherwise spend significant resources in outsourcing their […]
