5 signs that indicate your business needs to conduct customer experience surveys
Reading Time: 3 minutes read Doctors say prevention is better than cure. In the business world have our own version of that when we say […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
How online survey software can increase engagement for your company’s social media marketing campaign
Reading Time: 2 minutes read They say if your company is not on social media, it most likely doesn’t exist. Now ofcourse there are several […]
How QuestionPro partnered with Myntra to raise the bar on e-commerce customer experience using survey software in India
Reading Time: 2 minutes read If Flipkart is for electronic gadgets then its acquired sister firm – Myntra, is for everything required for a classic […]
How to Use Net Promoter System in Customer Feedback Program
Reading Time: 2 minutes read One of the industry standards for determining customer satisfaction and loyalty is the Net Promoter Score system. If you haven’t […]
Why customer experience feedback surveys are the best form of digital customer outreach in India
Reading Time: 2 minutes read Customer outreach programs are quickly digitizing themselves. From fancy Facebook posts to relentless Tweeting, companies across India, both B2B and […]
