How free online survey tools can increase the effectiveness of your customer outreach program
According to Variety magazine, the global spending on advertising will reach a new height of $579 Billion, an annual rise […]
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Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
According to Variety magazine, the global spending on advertising will reach a new height of $579 Billion, an annual rise […]
Delight Customers There is a secret to growth that nobody truly talks about anymore. Maybe, because it is not a […]
We all know the 3 phases of a business: Create a product or service, market it and sell it. But […]
Who would have imagined that this day would come? Certainly, Steve Jobs and many others saw this coming years ago. […]
Customer trust online How do you build a relationship of trust with your customers? It’s easiest when you can connect […]