Need an Online Community Boost? Convert your loyal customers into brand advocates!
Many of us, marketers and community managers, have gotten into a point where we need to boost our community engagement […]
CX
Improving the Response Rate: The Opening Shot- Webinar Recap
By popular demand of our customers, we hosted a free webinar last week on insightful tips to increase the response […]
Improving the Response Rate: The Opening Shot- Webinar Recap 2
By popular demand of our customers, we hosted a free webinar last week on insightful tips to increase the response […]
Top Box as a Measure For Conveying Scores to Survey Scales
Recently when giving my desk a much needed cleaning I came across an article by Jerry Thomas with the firm […]
5 Tips to Successfully Build Customer Engagement
Build Customer Engagement Building successful customer engagement in a community is easier than you imagine. Communities administrators usually have a […]
