A Love/Hate Relationship With Routine
Has it been a year already? This week, one year ago, was one of the most unusual times in my […]
CX
The “Ultimate Question” Question!
Isn’t This Already Settled? I was having a conversation with a client last week about a new survey they wanted […]
Consumer Behavior: Definition, factors and methods
Understanding consumer behavior is a key element of a marketing strategy. In fact, before implementing a strategy, it is essential […]
Building a great culture
What Bothers Customers? One Instant Answers poll that came across my desk last week was directly related to CX. . […]
And the award goes to…
Accolades are great Last week, our QuestionPro CX software received another glowing write-up by industry analysts. It wraps up our […]
